Client Service Etiquette | Business Etiquette |
Our course is ideal for staff members that have to interact with clients on a regular basis. It includes sure-ﬁre guidelines relating to email etiquette, telephone etiquette and general professional etiquette, and expands into advise on appropriate conversation and handling compliments or complaints from clients and customers. If customer service excellence is your goal, establishing a culture of proper professional etiquette among your employees is essential.
At the South African Etiquette Academy, we believe that displaying impeccable manners and etiquette lays the foundation for success in every sphere of life, and we would love to give young students the opportunity to develop as well-rounded individuals, fully prepared to be the leaders of tomorrow.